Booking Terms & Conditions
- Check in: Between 2.00 PM - 6.00 PM. After hours check in by prior arrangement.
- Check out: By 10.00 AM on day of departure.
- Camp kitchen: Open from 6.00 AM to 9.30 PM daily. Please ensure that you leave the kitchen & BBQs clean and tidy for other guests.
- Caravan Sites: Please ensure your vehicle is within the boundaries of your allotted site.
- Extra Cars, Boats & Trailers: Please advise at time of booking if you are bringing anything other than a car, as only one car is permitted per site/cabin.
- Reception & Shop Hours: Open from 8.00 AM to 6.00 PM Monday to Saturday and 9.00 AM to 5.00 PM Sunday and Public Holidays. Closed Christmas Day and Good Friday.
- Pets: Must be kept on a short leash at all times. Pets are not permitted in the amenities, laundry, pool or camp kitchen areas.
- Swimming Pool: The pool is open from 8.00 AM to 8.30 PM daily. Please obey all pool safety signs displayed around the pool.
- Bikes, Scooters & Skateboards: Appropriate safety gear must be worn at all times. Bike riding is permitted on roadways only.
- Speed Limit: Roads in the park ARE public roads therefore please obey the signs and observe the 5 km speed limit, which is walking pace.
- Children: Must be accompanied by a responsible adult in the swimming pool, amenities block, laundry, camp kitchen and TV room and be supervised at all times.
- Laundry: Our Laundry is open from 7:00 AM to 8:30 PM
- TV/Library Room: Open from 8.00 AM to 6:00 PM daily, outside these time via arrangement with reception.
- Smoking: Strictly prohibited in all accommodation, camp kitchen, laundry, amenities block, pool area and TV/library room.
Cancellation Policy
- To make a confirmed reservation, a deposit of one night’s accommodation is required within 14 days of making a reservation. Accommodation may be cancelled with no notice given if a deposit is not received within the required time frame. Deposits can be made by Visa, Mastercard, Cash or Direct Deposit.
- Accommodation fees may not be refundable if your stay is cut short.
- No refund will apply if cancellation is advised less than 7 days prior to arrival date.
- If cancellation is advised more than 7 days prior to arrival date, a refund can be arranged.
- No refund will be automatically given for a simple change of mind, change of circumstances, or the wrong accommodation is chosen.
- No refund will apply to non-refundable deposits.
- Whilst all efforts are made to meet your accommodation requests, management reserves the right to relocate or change cabins or sites after booking.
CANCELLATION POLICY SPECIAL EVENTS RESERVATIONS:
- To be confirmed at time of booking i.e. there will not be any change to check in or check out dates agreed to.
PAYMENT FOR ACCOMMODATION:
- Accommodation to be paid by Visa, Mastercard, Cash or Direct Deposit